Student Account Admin

 

Welcome! Student Account Admin is your all-in-one tool for managing student accounts, viewing login history, and granting temporary website access during lessons. This guide will help you get started quickly and efficiently.

📋 Overview
Student Account Admin combines three essential tools into one convenient application:
👤Student Account
Reset passwords and access OneDrive
📊Logon History
View student login records
🌐Site Unblocker
Grant temporary site access

🚀 Getting Started
Locate the application: Find "Student Account Admin" on the Applications drive
2 Double-click to launch: The application will open with three tabs at the top
3 Select your tool: Click on the tab for the task you need to complete

👤 Student Account Tab
Use this tab to search for students, reset their passwords, and access their OneDrive accounts.

Searching for a Student
You can search for students in two ways:
1 By IT Number: Type the student's IT number (e.g., 14143) and click Search
2 By Name: Type all or part of the student's name (e.g., Jake) and click Search
💡 Smart Search: The app automatically detects whether you're searching by IT number (digits only) or name (text). You don't need to select a search type!
When Multiple Students Match
If your search returns multiple students (e.g., searching for "Jake"), a selection window will appear showing:

• Student name
• IT number
• Tutor group

Select the correct student and click "Select" or simply double-click the student.

Student Information Display
Once a student is found, you'll see:

• Username: The student's IT number
• Tutor Group: Their assigned form/tutor group
• Last Logon: Date and time of their most recent login
  
  

Resetting Passwords Click the button: Reset Password
Confirm the action: Click "Yes" in the confirmation dialog
Inform the student: The password is now bitterne (all lowercase)
⚠️ Important: Students will be forced to change their password the next time they log in. Make sure they know this!

Opening Student OneDrive Click the button: Open OneDrive
Access granted: The student's OneDrive will open in Microsoft Edge
💡 Use Case: This is helpful for accessing student work, checking submissions, or helping students recover lost files.

📊 Logon History Tab
View a student's recent login activity to track computer usage and troubleshoot issues.
Enter IT number: Type the student's IT number in the search box
Click Search: The app will retrieve the last 10 login records
Review the data: See computer name, date, time, and login/logoff status
Information Displayed

• Computer: Which PC the student logged into
• Username: The student's IT number
• Date: Login date in DD/MM/YYYY format
• Time: Login time (24-hour format)
• Type: Either "Logon" or "Logoff"
• Last Logon Computer: Displayed at the top for quick reference

💡 Practical Uses:

• Check if a student has been attending lessons
• Find which computer a student last used
• Verify student presence for attendance queries
• Troubleshoot login issues

⚠️ Note: Only the last 10 login records are shown to reduce database load. For more extensive history, contact IT Services.

🌐 Site Unblocker Tab
This tab only appears if you have been granted Site Unblocker access by IT Services.

Use this tool when you need to grant a class temporary access to normally blocked websites for educational purposes during your lesson.

Enter class code: Type your class code (e.g., 10ATT-Tt, 10ATT/Tt, or 10ATT\Tt)
Click Search: The app will find your class group
Select the site: Click one of the coloured unblock buttons:
Unblock YouTube, Unblock AI Tools, Unblock Pinterest, Unblock Games
4 Confirm: Click "Yes" to grant access
💡 Best Practice: Unblock sites at the start of your lesson before students log in. This gives the system time to sync the permissions.
If Access Doesn't Work Immediately
If students can't access the site after you've unblocked it:

1. Ask the student to log out completely
2. Wait 10-15 seconds
3. Ask them to log back in
4. Try accessing the site again

Removing Access Early
If you need to revoke access before the lesson ends:
1 Search for the class: Enter the class code again
2 Click remove button: Remove All Access for This Class
3 Confirm removal: Click "Yes" to revoke all site access
Class Code Format

The app accepts class codes in any of these formats:

• 10ATT-Tt (with hyphen)
• 10ATT/Tt (with forward slash)
• 10ATT\Tt (with backslash)

All formats will work correctly!

⚠️ Automatic Reset: All temporary site access is automatically removed at the end of each lesson period. You don't need to manually remove access unless you want to end it early.

❓ Troubleshooting
Common Issues and Solutions
Problem: "Student not found"

• Check you've typed the IT number correctly (numbers only, no spaces)
• Verify the student name spelling
• Try searching by the other method (IT number vs. name)

Problem: "Cannot manage this user - restricted OU"

• This student's account is protected (coursework/exam/test account)
• Contact IT Services if you need to reset this password

Problem: "Class code not found"

• Check the spelling of your class code
• Try removing the subject code suffix (e.g., try 10ATT instead of 10ATT-Tt)
• Contact IT Services if the class doesn't appear in the system

Problem: Site unblocker not working

• Make sure you unblocked before students logged in
• Ask students to log out and back in
• Wait 1-2 minutes for the changes to propagate
• Verify you selected the correct class code

Problem: Application won't open

• Check the application is on the Applications drive
• Try closing and reopening
• Contact IT Services if the problem persists

🔐 Security & Privacy
Access Control

• Only authorized staff can use this application
• Site Unblocker tab is only visible to staff with special permissions
• All actions are logged for security and audit purposes

Data Protection

• Only view student information when necessary for your role
• Do not share student passwords with anyone except the student
• Login history is for legitimate educational and safeguarding purposes only
• Close the application when not in use

💡 Tips & Best Practices
Quick Tips:

• Press Enter after typing to search (instead of clicking the Search button)
• Keep a note of common class codes for quick access
• Unblock sites at the start of lessons for best results
• Double-click students in selection dialogs to choose quickly
• Use partial name searches (e.g., "Jake" finds all Jakes)

Workflow Suggestions
For Password Resets:

1. Verify student identity before resetting
2. Write down "bitterne" for the student if needed
3. Remind them they must change it at next login
4. Offer to help if they have trouble choosing a new password

For Site Unblocking:

1. Unblock at the start of the lesson
2. Announce to the class what sites are available
3. Remind students of acceptable use policies
4. Access resets automatically - no action needed
   
   

Need Help?
If you encounter any issues or have questions about using Student Account Admin, Contact IT Services.